Dialogues

IN THE BREAKFAST

Good afternoon. Can I help you?

Yes, please. I`ll have a cofee and sandwich.

A cheese sanwich?

No, I don`t like cheese. I´ll have a ham sandwich.

Sorry.

What´s the problem?

You can´t have ham, it´s finished.

OK. I´ll just have a coffee.




IN THE HOTEL

Do you have any vacancies?

Yes, of course. How many nights?

For three nights.

Very good. Here´s the key.

Sorry, Is breakast included?

Yes, OK.

My room is very noisy.

In the room is too hot

There are not towels.

The shower doesn´t work.

The lift is broken.

Sorry, We haven´t another.

It doesn´t matter.We´ll take the room.